How to get your refund on amazon and track it on Reconcile?

March 19, 2021
Keep calm and carry on with your key tasks. For, now you can track your refund in seconds and get automatically notified after returning a product on Amazon.
How to get your refund on amazon and track it on Reconcile?

Amazon is one of the biggest e-commerce platforms in the world and the favorite source of online shopping for US consumers. However, with all that shopping, we often do lots of returns as well. 70% of purchases are made online, only to be returned. Typically, Amazon does a pretty good job of managing our refunds well. But, there are plenty of horror stories of poor refund experiences.

Find out more about what to do in these nightmare situations and how Reconcile can help you save hours of tracking.

“Where is my refund?” is the primary query that customer support receives after a return request. Sellers want to minimize their risk by ensuring returned items could be resold before issuing refunds, ultimately making you, the customer, wait. 

Slow refunds and lack of visibility over refund status are extremely stressful. But do we want to wait? No, we just want our money back.

Returning Items You Ordered

You can return many items sold on Amazon. When you return an item, you may see different return options subject to factors like the seller, item, or reason for return.

Can I request an Amazon refund by myself?

Yes, you can. Keep in mind that it is more complicated to request a refund on your own because of the unclear refund policy provided by Amazon. However, you can request a refund on Amazon through one of the following:


Can You Request a Refund Via

Yes / No













How Do I Get a Refund With Amazon Customer Service?

You can contact Amazon customer service easily by filling their online form. There is some information you will need to provide:

  1. Choose the general reason for contacting the customer service
  2. Key in your Order number (if you can’t see your orders)
  3. Select the order you want to have refunded
  4. Choose Returns and Refunds category from the list
  5. Choose the issue you are trying to resolve from the drop-down

After that, you are left with three options

  1. Send them an email
  2. Contact them via phone
  3. Send your query via chat

And wait...

How To Email Amazon About a Refund?

You can email your query directly to Amazon by adhering to the steps above. They usually respond within 12 hours.

How To Request an Amazon Refund Online?

  1. Sign in to your account
  2. Go to Your Orders
  3. Choose the one you want to request a refund for
  4. Click on Return or Replace Items
  5. Choose the option that suits your case from Reason for Return
  6. Choose between returning or replacing the item
  7. Click on Issue a Refund

Keep in mind that Amazon doesn’t clearly state under which circumstances, they deny refunds, so your best option is Reconcile.

How To Request an Amazon Refund In-Person?

If you made your purchase in a physical store, you will be able to request a refund in-person. This is what you need to do in that case:

  1. Get the receipt of the purchase
  2. Go to the store noted on the receipt
  3. Return the item in its original packaging

How Long Do I Have To Wait To Get An Amazon Refund?

Once your refund request is approved, the timespan for getting your money back will depend on the payment method and the policies of your bank. Explore these details in the table below:



Refund Method

Time Period

Credit Card

Three to five business days

Debit Card

Ten business days or less

Prepaid Credit Card

30 days or less


Within 24 hours

Checking Account

Ten business days or less

Reward Points

Five business days or less

Amazon Gift Card

Two to three hours

Gift Card Balance

Two to three hours

What issues might I face while requesting an Amazon refund?

Most users face problems getting a refund due to Amazon’s unclear presentation of their policies and updates. Amazon is not obliged to refund an order even if the seller uses their platform. Reconcile is really convenient, as it can simplify the process significantly.

How can I use Reconcile to track my refunds?

Returns on Amazon can be tedious and complicated. We at Reconcile want to save you your money and time. Reconcile can track all your refunds for you in one place. Amazon’s refund policy can be confusing and frustrating. Reconcile will do all the work for you so that you have one thing less to worry about.

Here’s how you can go about tracking your refunds on Amazon with Reconcile :

  1. Login: Simply login to your Reconcile account with your user details
  2. Link your bank account:
  3. Connect Reconcile with your voice-based AI
  4. Tell Reconcile to track amazon refunds " track my Amazon Refund?’"
  5. Track all the refunds in one place: No more multiple apps for every transaction you make

Check our detailed videos on how to use Reconcile to track all your refunds in seconds here.

Track your refunds stress free…

People these days shop online for almost everything using different cards. One can easily lose the track of refunds. Reconcile understands and resolves this, and tracks your refunds in seconds with just your voice! Reconcile envisages making finances stress-free and seamless, so you can spend more time and energy doing the things you love.

Join Reconcile community - Our community is growing and evolving. It’s fun, stay connected with the latest app updates and enjoy the privileges of being the first few ones to try all our new features and help us build great stuff for you that helps to solve one of the biggest problems in the world - “Tracking Refunds”.

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