Amazon is one of the biggest e-commerce platforms in the world and the favorite source of online shopping for US consumers. However, with all that shopping, we often do lots of returns as well. 70% of purchases are made online, only to be returned. Typically, Amazon does a pretty good job of managing our refunds well. But, there are plenty of horror stories of poor refund experiences.
Find out more about what to do in these nightmare situations and how Reconcile can help you save hours of tracking.
“Where is my refund?” is the primary query that customer support receives after a return request. Sellers want to minimize their risk by ensuring returned items could be resold before issuing refunds, ultimately making you, the customer, wait.
Slow refunds and lack of visibility over refund status are extremely stressful. But do we want to wait? No, we just want our money back.
You can return many items sold on Amazon. When you return an item, you may see different return options subject to factors like the seller, item, or reason for return.
Yes, you can. Keep in mind that it is more complicated to request a refund on your own because of the unclear refund policy provided by Amazon. However, you can request a refund on Amazon through one of the following:
You can contact Amazon customer service easily by filling their online form. There is some information you will need to provide:
After that, you are left with three options
You can email your query directly to Amazon by adhering to the steps above. They usually respond within 12 hours.
Keep in mind that Amazon doesn’t clearly state under which circumstances, they deny refunds, so your best option is Reconcile.
If you made your purchase in a physical store, you will be able to request a refund in-person. This is what you need to do in that case:
Once your refund request is approved, the timespan for getting your money back will depend on the payment method and the policies of your bank. Explore these details in the table below:
Most users face problems getting a refund due to Amazon’s unclear presentation of their policies and updates. Amazon is not obliged to refund an order even if the seller uses their platform. Reconcile is really convenient, as it can simplify the process significantly.
Returns on Amazon can be tedious and complicated. We at Reconcile want to save you your money and time. Reconcile can track all your refunds for you in one place. Amazon’s refund policy can be confusing and frustrating. Reconcile will do all the work for you so that you have one thing less to worry about.
Here’s how you can go about tracking your refunds on Amazon with Reconcile :
Check our detailed videos on how to use Reconcile to track all your refunds in seconds here.
People these days shop online for almost everything using different cards. One can easily lose the track of refunds. Reconcile understands and resolves this, and tracks your refunds in seconds with just your voice! Reconcile envisages making finances stress-free and seamless, so you can spend more time and energy doing the things you love.
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